Any fixed or mobile phone registered with our services, subscribers need to dial the access number, then listen to the operator should dial 011 followed by the country code plus the phone number of destination followed by the pound #. In the case of the Dominican Republic 011 is replaced by 1. Sales Tax will be added to the service monthly charge. The services offered by Voyze are for residential use only, with a maximum of 2000 minutes per month per customer. If the service is not used under these terms, Voyze has the right to offer alternative plans, suspend, restrict or cancel the service without previous authorization from the customer. Voyze is not responsible and will not compensate any long distance charges generated by dialing and/or using an access number. It is the customer’s responsibility to verify the type of service and plan of local and long distance telephone service to guarantee that the dialing of any of our access numbers will not generate future charges in your local telephone service bill. Voyze is not responsible and will not compensate for any long distance charges billed by the local telephone service provider by using our service. It is responsibility of the customer to follow the dialing instructions and avoid inappropriate use. The pound key should be dialed after the phone number to call; otherwise you should immediately hung up and try again.